A front desk that keeps every derm chair full — medical and cosmetic.
Ethon answers every dermatology call, books medical and cosmetic visits by type, confirms procedure prep, and recovers no-shows so acne, skin-cancer, and aesthetic slots do not sit empty.
Built around your call mix.
Dermatology demand is split between high-volume medical visits and higher-value cosmetic and procedural work. When the front desk is on another call, both sides of the schedule leak. Ethon picks up instantly, triages the reason for the call, and routes each patient to the right appointment type without turning aesthetic questions into a clinical conversation.
- New medical visits: acne, eczema, rashes, suspicious moles, skin checks
- Cosmetic consults: Botox, fillers, laser, chemical peels, microneedling
- Procedure scheduling: biopsy, excision, Mohs surgery follow-up
- Pre-procedure prep and medication-hold reminders
- Cosmetic recall and touch-up cadence for repeat aesthetic patients
What you get out of the box.
A closed loop, tuned to your workflow.
- 01
Triage the reason
Identify whether the caller needs a medical visit, a cosmetic consult, or a procedure follow-up, and match the correct provider and slot length.
- 02
Book and prepare
Confirm the appointment, capture the cosmetic deposit policy where relevant, and send approved prep for biopsies, excisions, or laser downtime.
- 03
Fill and follow up
Backfill cancelled aesthetic slots from the waitlist and run confirmation and recall sequences for repeat treatments.
Clinical judgment stays with your team.
- No diagnosis, lesion assessment, or treatment advice over the phone
- Cosmetic pricing and downtime answered only from approved content
- Urgent skin symptoms and post-procedure complications routed to staff
- Minimum necessary patient information used in each channel
The numbers this specialty should track.
What Dermatology teams ask.
Can Ethon tell a patient whether a mole looks concerning?
No. Ethon does not assess lesions or give clinical advice. It books the appropriate visit and escalates anything the patient describes as urgent to your staff.
Does it handle both medical and cosmetic scheduling?
Yes. It triages the reason for the call and routes medical visits and cosmetic consults to the correct provider, slot length, and prep — with your deposit and cancellation policies applied.
How does it help fill last-minute cosmetic cancellations?
When a slot opens, Ethon can contact eligible waitlist patients in an approved order, hold the slot for a set window, and confirm the replacement.
Give your front desk superpowers.
Book a 20-minute walkthrough with our clinical AI team. Bring your toughest workflow — we’ll show you Ethon handle it live.