Never miss a call, a recall, or a hygiene reappointment again.
Ethon answers new-patient and emergency dental calls, books cleanings and treatment, runs six-month recall, and reactivates unscheduled hygiene patients so the chair stays productive.
Built around your call mix.
In a dental office, a missed call is often a new patient calling three practices at once — and unscheduled hygiene is the single largest source of lost production. Ethon answers every call in a second, captures new patients before they hang up, and works your recall and reactivation lists automatically instead of leaving them on a sticky note.
- New-patient calls: cleanings, exams, whitening, general questions
- Dental emergencies: pain, swelling, broken tooth, lost crown triage
- Treatment scheduling: fillings, crowns, root canals, extractions
- Six-month recall and overdue hygiene reactivation
- Insurance and out-of-pocket questions from approved answers
What you get out of the box.
A closed loop, tuned to your workflow.
- 01
Answer and capture
Pick up every call, book new patients into the correct exam or hygiene slot, and triage emergencies against your on-call rules.
- 02
Recall and reactivate
Work the six-month recall list and reach unscheduled hygiene patients with approved messaging until they reappoint or opt out.
- 03
Confirm and fill
Run confirmations, backfill same-day cancellations from a short-notice list, and hand exceptions to the front desk.
Clinical judgment stays with your team.
- No clinical diagnosis or treatment recommendations over the phone
- Emergency symptoms follow the practice on-call and triage protocol
- Insurance answers limited to approved acceptance and policy content
- Do-not-contact and consent rules enforced on every outreach
The numbers this specialty should track.
What Dental Practices teams ask.
Can Ethon handle after-hours emergency calls?
Yes. It answers 24/7, triages the reason using your protocol, books non-urgent patients, and routes genuine emergencies to your on-call path.
Will it work our recall and hygiene reactivation lists?
Yes. Ethon runs six-month recall and reaches unscheduled hygiene patients with approved messaging, retry limits, and stop conditions.
Can it answer insurance questions?
It answers routine acceptance and cost-range questions from content you approve, and routes anything requiring a benefits check to your team.
Give your front desk superpowers.
Book a 20-minute walkthrough with our clinical AI team. Bring your toughest workflow — we’ll show you Ethon handle it live.