For Orthopedics

From injury call to imaging to post-op follow-up — every step booked and confirmed.

Ethon books orthopedic injury and consult visits, coordinates imaging and pre-surgical appointments, runs post-op follow-up, and recovers no-shows across a high-volume surgical schedule.

Book a demoFor Orthopedic practice and surgical coordinators
The challenge

Built around your call mix.

Orthopedic practices juggle acute injuries, imaging, pre-surgical workups, and a heavy post-operative follow-up load. Coordination gaps mean patients arrive without imaging or miss the follow-up that surgeons rely on. Ethon books the right visit type, keeps imaging and pre-op steps in sequence, and makes sure post-op patients actually return.

Calls Ethon handles
  • New injury and pain calls: knee, shoulder, back, hip, sports injuries
  • Imaging coordination: X-ray, MRI, and CT scheduling and prep
  • Pre-surgical visits, clearances, and scheduling questions
  • Post-operative follow-up and physical-therapy referral booking
  • Cast, brace, and suture-removal appointment scheduling

What you get out of the box.

Route injury and consult calls to the correct sub-specialty and slot
Sequence imaging so patients arrive with the scans surgeons need
Coordinate pre-surgical visits and clearance appointments
Run post-op follow-up outreach so patients return on schedule
Confirm appointments and recover no-shows across a busy schedule
Escalate uncontrolled pain or post-op warning signs to staff
How it works

A closed loop, tuned to your workflow.

  1. 01

    Route the injury

    Match the caller to the correct orthopedic sub-specialty, visit type, and slot length based on the reason for the call.

  2. 02

    Sequence care

    Coordinate imaging before consults and keep pre-surgical steps and clearances in the right order.

  3. 03

    Bring patients back

    Run post-op follow-up and PT-referral outreach, confirm visits, and recover missed appointments.

Guardrails

Clinical judgment stays with your team.

  • No assessment of injury severity or clinical advice by phone
  • Post-op warning signs and severe pain escalated to staff
  • Imaging prep delivered only from approved instructions
  • Consent and contact rules enforced on every outreach
What to measure

The numbers this specialty should track.

Injury-call booking rate
Imaging-before-consult rate
Post-op follow-up completion
No-show rate
Same-day fill rate
Escalation rate
Questions

What Orthopedics teams ask.

Can it make sure patients get imaging before their consult?

Yes. Ethon sequences the schedule so imaging is booked ahead of the consult and sends the approved prep for each study.

Does it help with post-operative follow-up?

Yes. It runs follow-up and PT-referral outreach so post-op patients return on schedule, with reminders and no-show recovery.

What about a patient reporting severe pain after surgery?

Ethon does not assess clinical severity. Post-op warning signs are escalated to your staff on the approved path.

Get started

Give your front desk superpowers.

Book a 20-minute walkthrough with our clinical AI team. Bring your toughest workflow — we’ll show you Ethon handle it live.

No credit card. HIPAA-safe pilots. Live in under 10 days for clinics.