For ENT / Otolaryngology

Book ENT visits, hearing tests, and procedures — and keep audiology recall full.

Ethon schedules ENT consults, audiology and allergy appointments, and procedures like tonsillectomy and sinus surgery, runs prep and recall, and recovers no-shows across the schedule.

Book a demoFor ENT practice and audiology managers
The challenge

Built around your call mix.

ENT practices span sinus and throat complaints, pediatric ear cases, audiology, allergy, and surgical work — a wide mix that is easy to misroute at the front desk. Ethon triages the reason for the call, books the right provider and test, and keeps audiology and post-procedure recall moving so slots do not go unused.

Calls Ethon handles
  • ENT consults: sinus, throat, hoarseness, sleep, and ear complaints
  • Audiology: hearing tests, hearing-aid fittings and follow-ups
  • Allergy testing and immunotherapy visit scheduling
  • Procedures: tonsillectomy, sinus surgery, tube placement scheduling
  • Pre-procedure prep and post-operative follow-up

What you get out of the box.

Route sinus, throat, ear, and sleep calls to the correct provider
Book audiology tests and hearing-aid follow-ups on cadence
Schedule allergy testing and immunotherapy series visits
Coordinate surgical scheduling with approved prep instructions
Run recall and no-show recovery across audiology and follow-up
Escalate airway, severe bleeding, or acute symptoms to staff
How it works

A closed loop, tuned to your workflow.

  1. 01

    Triage the complaint

    Identify whether the caller needs ENT, audiology, or allergy care and route to the correct provider and appointment type.

  2. 02

    Prepare and schedule

    Book tests and procedures and send approved pre-procedure and audiology prep.

  3. 03

    Keep recall full

    Run audiology and post-procedure recall with reminders and no-show recovery.

Guardrails

Clinical judgment stays with your team.

  • No diagnosis or symptom triage by phone
  • Airway, severe bleeding, or acute symptoms escalated to staff
  • Procedure prep delivered from approved content only
  • Consent and contact rules enforced on all outreach
What to measure

The numbers this specialty should track.

Call routing accuracy
Audiology slot fill rate
Procedure-prep completion
No-show rate
Recall completion
Escalation rate
Questions

What ENT / Otolaryngology teams ask.

Can it route the different types of ENT calls correctly?

Yes. Ethon triages whether the caller needs ENT, audiology, or allergy care and books the right provider and appointment type.

Does it handle audiology recall and hearing-aid follow-ups?

Yes. It schedules hearing tests and hearing-aid follow-ups on cadence and runs recall with reminders.

What about urgent airway or bleeding calls?

Ethon does not triage acute symptoms. Airway, severe bleeding, or acute presentations are escalated to your staff immediately.

Get started

Give your front desk superpowers.

Book a 20-minute walkthrough with our clinical AI team. Bring your toughest workflow — we’ll show you Ethon handle it live.

No credit card. HIPAA-safe pilots. Live in under 10 days for clinics.